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A rising dollar and strong Asian competitors shook up the Aussie BPO sector

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By Martin Conboy There are parallels between the Australian outsourcing sector and the Australian car industry. I saw an article in our local media and saw immediately the common theme. In the mid-1960s, when Australia’s trade minister Sir John McEwen was urging Holden and Ford to seek motor vehicle export markets in Asia, the leader [...]

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